Identifying areas of employee under-performance, providing feedback in a constructive and timely way, then implementing remediation action is crucial to ensuring ongoing successful business performance.
Underperformance and/or misconduct in the workplace can result in decreased productivity levels, lessened quality of work outputs and increased management time dedicated to handling issues. Several negative flow on effects include low team morale, compromised organisational reputation (particularly if employees are in direct contact with customers), threatened organisational culture and increased potential for claims being made against your business.
Your organisation needs to be pro-active in identifying, managing and remedying underperformance and have systems in place ready to address these issues when they arise.
We can assist by:
Providing a process and procedure for identifying and managing under-performance
Coaching managers on a one-off performance-related issue
Training managers in how to have a ‘difficult’ performance related conversation
Contact us for more information and assistance.