PERFORMANCE

MANAGEMENT

Ensuring your employees are maximising their capabilities

MANAGING

UNDER-PERFORMANCE

Identifying areas of employee under-performance, providing feedback in a constructive and timely way, then implementing remediation action is crucial to ensuring ongoing successful business performance.

“The greater danger for most of us isn’t that our aim is too high and miss it, but that it is too low and we reach it.”  Michelangelo

kpi AND 

GOAL SETTING

Twenty-first century workplace research has shown the number one reason why employees leave their jobs is because they don’t feel that they are being recognised and appreciated by management.

REWARDING

PERFORMANCE

Performance Management

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Ensuring your employees are maximising their capabilities

Developing your employees and ensuring that each team member confidently delivers on their objectives requires a comprehensive and well-executed performance management system.
 

Key elements to your PM System will include:

  • a performance management policy

  • a performance appraisal process which focuses on acknowledging success and identifying areas which may require coaching/mentoring

  • a methodology for identifying under-performance and implementing a Performance Improvement Plan (PIP)

Abbot Associates partners with you to create a bespoke PM System that measures the progress being made towards the achievement of your organisation's business objectives by planning, establishing, monitoring, reviewing and evaluating organisational, functional, team and individual performance. 

Managing Under-Performance

Identifying areas of employee under-performance, providing feedback in a constructive and timely way, then implementing remediation action is crucial to ensuring ongoing successful business performance.

Underperformance and/or misconduct in the workplace can result in decreased productivity levels, lessened quality of work outputs and increased management time dedicated to handling issues. Several negative flow on effects include low team morale, compromised organisational reputation (particularly if employees are in direct contact with customers), threatened organisational culture and increased potential for claims being made against your business.

 

Your organisation needs to be pro-active in identifying, managing and remedying underperformance and have systems in place ready to address these issues when they arise. 

 

We can assist by:

  • Providing a process and procedure for identifying and managing under-performance

  • Coaching managers on a one-off performance-related issue

  • Training managers in how to have a ‘difficult’ performance related conversation

 

Contact us for more information and assistance.

KPI & Goal Setting

“The greater danger for most of us isn’t that our aim is too high and miss it, but that it is too low and we reach it.”  Michelangelo

  

Key to your business’s success is setting goals via your strategic business plan. Key to the success of your business plan is having your employees aligned to those goals and objectives.

 

Without ‘over engineering’ the process, we partner with you to interpret your overall strategic goals and turn them into tactical, operational objectives for each team and employee. It’s a cascading goal-setting process that ensures each employee knows how they fit into the ‘big picture’ goals.  Their accountabilities are mapped to their job description, and can be evaluated as part of your performance assessment program.

 

Contact us for more information about how we can help align your business goals with your employees.

Rewarding Performance & Recognising Talent

Twenty-first century workplace research has shown the number one reason why employees leave their jobs is because they don’t feel that they are being recognised and appreciated by management.

Recognising and rewarding high performers is a crucial strategy to retaining talent in your organisation.

 

Abbot Associates partners with you to create a reward & recognition program that ties in with your culture, your values and your remuneration & benefits strategy.  We get to understand your business and cultural history first, ensuring how you reward your staff results in making the right impact and meaning for your culture; then we link it with your financial and non-financial reward process.  Your employees will supported by your organisation to achieve their optimum performance and be recognised along the way.

 

Contact us for more information about how we can help you retain your staff by ensuring they feel valued and appreciated.

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